FAQ

You can make a reservation directly on the Signata website by selecting your preferred room, dates, and completing the booking form. Alternatively, you can contact our reservation team via phone or email to secure your booking and via our customer service through chatbot .

Yes, you can modify or cancel your reservation. Please refer to our Hotel Reservation Cancellation and Modification Policy for specific details and any applicable fees. You can make changes online or contact our customer service team for assistance our customer service through chatbot.

Yes, we often offer exclusive promotions, discounts, or added benefits for guests who book directly through our website. Please check our "Special Offers" page for current deals.

Early check-in and late check-out are subject to availability. Please contact our front desk in advance to request these options. We will do our best to accommodate your request, but they may incur additional fees depending on availability.

If you haven't received a confirmation email within 24 hours, please check your spam or junk folder. If it's not there, contact our customer service true chatbot , and we will send you a confirmation or assist with any issues.

Our hotels offer a range of amenities, including:

• Luxurious guest rooms with modern amenities
• On-site restaurant and bar
• Fitness center
• Free Wi-Fi
• Business center
• Spa and wellness services
• Meeting and event facilities
• 24-hour concierge service

Yes, we offer airport transfer services for a fee. Please contact our transportation desk or call our concierge to arrange transportation ahead of time.

Our cancellation and modification policies vary depending on the type of rate and booking conditions. Generally:

• Standard Rate: Cancellations made within 24-48 hours prior to arrival are eligible for a full refund. After this period, a cancellation fee may apply.
• Non-Refundable Rate: These bookings typically do not allow for refunds, modifications, or cancellations.

Please review your reservation terms during the booking process or contact customer service for more information.

You can reach our customer service team by phone, email, or through the contact form on our website. Our team is available to assist with reservations, inquiries, and any other needs. Please Contact Us